Symptoms or Error

User is unable to log on from a MacBook using the Citrix Receiver for Mac. The session opens and eventually disappears without any error message.

Solution

To resolve this issue, complete the following steps:

1. Select the System Preferences icon on the toolbar.

   

2. Open the Sharing folder in System Preferences under Internet & Wireless, as displayed in the following screen shot:

Citrix Receiver 12.4 For Mac

3. Check the Computer Name field. If it is blank, type a computer name for the machine so that a license can be assigned to it.

The session opens successfully from a MacBook using Citrix Receiver for Mac.

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Problem Cause

Download Citrix Receiver 4.6 For Macbook Pro 2020

Because the Mac devices does not have a registry like Windows devices, a license must be issued to the client devices name. If the device does not have a name, it cannot be issued a license. It attempts to assign a license to a null value, and the session drops.

Citrix Receiver 3.4 Download

Additional Resources

• Citrix Discussions - Citrix Viewer Crashing in Mac OS X Lion (10.7)

• Citrix Discussions - Citrix Viewer 11.9.15 crashes on Mac OS X 10.10.3 when connecting Corel draw free download for mac.